Delete your account.

Delete your family account

1. Open AptyRead. Sign in with Google, Apple, or email.
2. Go to Grown-ups → Account & settings.
3. Tap Delete family account, complete the parent check, and read the confirmation. Sign in again if asked, then confirm deletion.

These steps apply to the family app, version 16.3.0 and later. Older versions may show Delete Account in Settings or Help & Support. A connection is required. If deletion is pending, reconnect and use Retry account deletion until the app confirms Account deleted. Closing or uninstalling the app does not itself delete a server account.

What happens

Family-account deletion removes the sign-in account, reader profiles and their learning progress from our active family records. You lose access through that account. It cannot be used as a way to move purchases to another account. Ask for a copy of your data or help with a purchase before confirming.

Deletion does not automatically refund a purchase. Your store's refund process and any rights under applicable law still apply.

Limited store transaction and ownership records remain for purchase verification, refunds, fraud prevention and legal obligations. These may remain linked to an account identifier. Minimal deletion markers and protected deletion-status proofs also remain so retries and old devices cannot recreate deleted data. These records currently have no automatic expiry; they do not contain the deleted readers' learning histories. Service-provider logs and backups follow their own retention schedules. See the Privacy Policy for details and contact us about retained records.

Remove one reader instead

Open Grown-ups → Account & settings → Your readers. Choose the reader's edit button, then Remove reader. Complete the parent check and confirm the named reader.

Only that reader's profile and progress are removed. Purchased family levels and the other readers stay. You can add another reader in the free place, up to three in total. Removing a reader cannot be undone. Signing out is another option if you only want to stop using the account on a device.

To request account deletion without the app, write to support@aptyread.ai from the parent email used for AptyRead. Say that you want to delete your family account. We may ask for information needed to verify ownership, but never your password or a verification code. We will explain any records that must be retained and confirm when the request is completed.