Terms of Service

1. Who these terms cover

These Terms of Service ("Terms") govern the AptyRead home app and the marketing site www.aptyread.ai (together, the "Services") provided by APTYOU SERVICES PRIVATE LIMITED ("AptyRead," "we," "us"), a company registered in Kerala, India.

School and classroom accounts at classroom.aptyread.ai are a separate product and are not fully described here.

We serve families in India, the United States, and the Gulf with the same practices in these Terms. We are an Indian company. We do not specifically market this app to the EU. If someone in the EU uses it, these same Terms apply.

By using the Services you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the app or the site.

We may update these Terms. We will change the "Last updated" date. For material changes we may also notice in the app or by email. Continued use after a change means you accept the updated Terms.

2. Accounts

2.1 Parent and child

Only a parent or legal guardian who is 18 or older (or the age of majority where you live, if higher) may create an account and buy a level. By creating an account you confirm that you meet that requirement.

Lesson 1 can start with no account. A parent account is needed to save a child profile and to buy a level. Children use the app under that parent account.

Before registration we ask a parent to complete a short gate (a simple math check) so a child is less likely to create an account. That gate is not COPPA verifiable parental consent. How we handle data is in the Privacy Policy. For US children's privacy questions, contact support@aptyread.ai.

A child profile uses a first name (any name) and an age. One parent account may have more than one child profile. Progress is tracked per child. Accounts and purchases are for personal use in your household. Do not share, transfer, or resell them.

Keep the parent sign-in to yourself. You are responsible for activity on the account. Tell us if someone uses it without your permission.

2.2 Delete the account

You may delete the account in the app (Settings, or Help & Support, then Delete Account), at www.aptyread.ai/delete-account, or by writing to support@aptyread.ai.

Deletion is permanent. Child profiles and progress are removed. Access to purchased levels ends. No refund after deletion, except as the law requires.

3. The program

AptyRead is an English reading program for children. Five levels. One sequential path. No skipping. Lesson videos stream. A connection is required to take a lesson. Lessons cannot be downloaded for offline use.

First lessons, including Lesson 1, are free and can start with no account. We may change what is free for new users. What you already started stays as shown when you began.

Each purchased level has a validity period shown in the app before you buy. We honor the period shown at purchase. When it ends, access to that level stops until you buy it again. Content updates do not extend the period.

A parent sets a daily limit of 1 or 2 new lessons. Completed lessons can be reviewed without that limit, while the level is valid. Limits reset at 6:00 AM in the device timezone. Speech practice uses Google Speech-to-Text and may have usage limits so the service can keep running.

Same account, more than one device, one device at a time. Progress syncs when you are online.

We may update lessons and the app. We do not guarantee specific learning results. The program is not a substitute for school.

4. Purchases and refunds

Levels are one-time purchases, not subscriptions. No recurring charge. No cancellation to remember. Price and currency are set by the Apple App Store or Google Play. We do not take or store card numbers.

Store terms apply to the purchase. If those terms conflict with these Terms on payment or refunds, the store's terms control for that purchase.

Refunds go through Apple or Google, where you paid. We do not refund store purchases ourselves. Their rules, timing, and decisions apply. If a refund is granted, access to that level ends.

No refund after the validity period has ended, or after you delete the account, except as the law requires.

5. Acceptable use

You agree not to:

• Use the Services in a way that breaks the law.
• Share the parent sign-in or purchased content outside your household.
• Bypass security, scrape the Services, or reverse engineer the app.
• Copy, distribute, or make derivative works from our content without permission.
• Remove our notices, or use the Services to harm a child.

We may suspend or close an account if you break these Terms, if there is fraud, if the account sits unused for a long time, or if we reasonably believe there is a risk to us or to others. Access to purchased content then ends. No refund except as the law requires.

6. Intellectual property

Lessons, videos, software, the AptyRead name, and related marks belong to APTYOU SERVICES PRIVATE LIMITED or our licensors. They are protected by intellectual property law.

While you follow these Terms we grant a limited, non-exclusive, non-transferable, revocable license to use the app on your devices and to let your child use purchased content for personal education. You may not sell, rent, publicly perform, or modify the content, or use it for a business.

If you send us feedback, you grant us a worldwide, perpetual, royalty-free license to use it in the Services without payment or credit.

7. Privacy

How we collect and use data is in the Privacy Policy. That policy is part of these Terms. We do not repeat it here. We do not claim COPPA verifiable parental consent, GDPR compliance, or compliance with Gulf data-protection statutes in these Terms.

8. Disclaimers and liability

We aim to keep the Services running, but we do not promise they will always be available, error-free, or fit a particular need. We may change, suspend, or stop part of the Services. If we permanently discontinue purchased content, we will refund as the law requires.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APTYOU SERVICES PRIVATE LIMITED AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR USE.

Our total liability for claims arising from these Terms or the Services shall not exceed the amount you paid to us in the 12 months before the claim, or ₹1,000 (Indian Rupees One Thousand), whichever is greater.

Some places do not allow certain limits. Those limits may not apply to you to the extent the law forbids them.

We are not liable for delay or failure caused by events beyond our reasonable control, including outages of third-party services we use to run the app.

9. Indemnity

You agree to indemnify and hold harmless APTYOU SERVICES PRIVATE LIMITED and its officers, directors, employees, and agents from claims, damages, and reasonable legal costs arising from your use of the Services, your breach of these Terms, or your child's use of the Services under your account.

10. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Courts in Kerala, India, have exclusive jurisdiction, except where the law in your place of residence requires otherwise.

Before a formal claim, write to support@aptyread.ai and allow 30 days to try to resolve the issue.

If we cannot resolve it, and where the law allows, the dispute shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 of India, in Kerala, in English, on an individual basis, not as a class or representative action.

If you use the Services from outside India, you are responsible for following local law. We do not say these Terms override consumer rights that cannot be waived where you live.

11. Other terms

If a court finds a part of these Terms unenforceable, the rest still applies. These Terms and the Privacy Policy are the whole agreement between you and us about the Services.

If we do not enforce a provision, that is not a waiver. You may not assign your account without our written consent. We may assign these Terms. Provisions that should survive termination (including intellectual property, disclaimers, liability limits, indemnity, and this section) survive.

These Terms are in English. If there is a translation, the English text controls.

12. Contact

APTYOU SERVICES PRIVATE LIMITED
15/367, Kurumbathur, Thirunavaya
Malappuram, Kerala, India 676301

Support: support@aptyread.ai
General: contact@aptyread.ai